All major credit cards are accepted. When paying with a credit card, your subscription amount will appear on your credit card statement. Existing customers may be eligible to pay by invoice and can contact support to check their eligibility for this payment method. For Microsoft 365 plans, depending on your choice of service, you’ll be billed monthly or annually.

To provide the greatest amount of flexibility, different payment options are available.

Microsoft 365 Business Basic, Business Standard, Business Premium, and Microsoft 365 Apps for business are available for monthly commitment or annual commitment.

• Monthly commitment: Pay month by month and cancel at any time.
• Annual commitment: Sign up for a one-year subscription and benefit from a discount for using this payment option. You can choose to pay monthly or for the entire year at the time you sign up. After your purchase, you can change your default billing plan within the Microsoft 365 admin center.

The Microsoft 365 and Office 365 plans for enterprise (including standalone plans such as Exchange Online) are available for annual commitment.

• Annual commitment: Sign up for a one-year subscription and choose to pay monthly or for the entire year at the time you sign up.

Microsoft 365 Business Basic, Business Standard, and Business Premium offer advanced tools and features specifically designed for businesses, including:

• Professional business email: Create and use a branded email address with your business domain (e.g., yourname@yourbusiness.com).
• Admin and IT management controls: Manage access, permissions, and devices through the Microsoft 365 admin center, which is designed for businesses.
• Scalability: Easily add users or upgrade plans as your business grows, with flexible licensing options that adapt to your changing needs. 
• Enhanced security features: Protect your business against email phishing, spam, and malware with Exchange Online Protection. Business Premium also includes Microsoft Defender for Business, offering ransomware protection with automatic threat disruption, advanced antivirus capabilities, and tools for managing vulnerabilities.
• Advanced collaboration tools: For plans with Microsoft Teams, access enhanced features such as meeting recordings, transcription, and team workspaces optimized for business collaboration.
• Business apps: Run your business with tools such as Microsoft Bookings for appointment scheduling.
• Microsoft 365 Copilot: Available as an add-on, Microsoft 365 Copilot is an AI assistant for work that boosts productivity and creativity to help you grow and run your business.

Get AI features, including grammar and style suggestions with Microsoft Editor, focused inbox and suggested replies in Outlook, and live captions and meeting transcription in plans with Teams. For business users signed in with a Microsoft Entra ID, Microsoft 365 Copilot Chat offers limited AI-powered chat with enterprise data protection. While Copilot Chat uses public web data for tasks such as research and analysis, it doesn’t integrate with Microsoft 365 apps or organizational content such as files, emails, or chats. For deeper integration and extensibility, businesses should purchase Microsoft 365 Copilot as an add-on, which connects directly to productivity apps and organizational data.

A separate license for a qualifying Microsoft 365 plan is required to purchase Microsoft 365 Copilot. If you have a qualifying plan already, you can manage and add Copilot to your subscription via the Microsoft 365 admin center. 

Microsoft has a variety of productivity and security management offerings for small to medium-sized businesses, each bringing increasingly powerful features and functionality.

• Microsoft 365 Business Basic provides access to lightweight web and mobile versions of apps such as Word, Excel, and PowerPoint, as well as business email, cloud storage, and Microsoft Teams.
• Microsoft 365 Business Standard combines powerful desktop, web, and mobile versions of apps like Word, Excel, and PowerPoint, and additional apps such as Clipchamp, along with the same services as those in Business Basic. 
• Microsoft 365 Business Premium includes all the same apps and services plus advanced cyberthreat protection and device management capabilities. 
• Enterprise plan options offer increased levels of compliance and security management over business plans and provide additional business intelligence and analytics functionality. These plans are designed for enterprise customers and those with more than 300 users.

Yes, you can transition your account to a different plan as the needs of your organization change.

Our Microsoft 365 for business base plans (charged per user) are designed for organizations with up to 300 users. Organizations with more than 300 users should consider subscribing to Microsoft 365 for enterprise plans. We reserve the right to enforce a tenant limit of 300 provisioned licenses across the family of business plans, in which case we will provide advance notice and further guidance. In the meantime, we are treating customers that have provisioned up to 300 licenses of each individual business plan (Microsoft 365 Business Basic, Business Standard, Business Premium) as compliant with this 300-seat limit. This applies even if they have provisioned more than 300 total licenses across the family of business plans.

Discounts are available for enterprise agreement customers (typically 250+ licenses) who want to purchase through volume licensing. Our expert can help you explore the purchasing options for large organizations and help you determine which is best for you.

You can cancel your subscription at any time. However, depending on the product and your subscription, there may be a penalty for canceling before the end of your contract. For subscriptions with a monthly commitment payment, there is no penalty for canceling your contract at any time. Annual commitment subscriptions paid month to month may incur some penalties if canceled early. Annual commitment subscriptions that are paid upfront do not receive a refund if canceled prior to the full contract period. 

Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.