Report Abuse - Enrol Web Services

At Enrol Web Services, we take abuse reports seriously and handle every complaint promptly, transparently, and responsibly to maintain the integrity of our services.

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How to Report Abuse

If you believe a domain registered through Enrol Web Services is being used for abusive activities such as:

• Phishing
• Spam
• Malware
• Impersonation
• Illegal or harmful content

Contact us through the following:

Email: abuse@enrolweb.com
Phone: +234 810 344 8501 (Urgent matters only)

Include these in your report:

• The domain name in question
• Description of the abuse (with dates and times, if known)
• Any evidence (screenshots, email headers, links, etc.)
• Your contact details (optional, but helpful for follow-up)

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Our Investigation Process

1. Acknowledgment: We’ll confirm receipt (if contact info is provided).
2. Review: Our compliance team assesses the report under our terms and policies.
3. Action: If abuse is verified, we may suspend or delete the domain.
4. Timeframe: Most reports are processed within 24–72 hours.

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Emergency or High-Risk Reports

Reports involving the following are prioritized:

• Phishing
• Malware distribution
• Threats to life or safety

These are typically escalated and reviewed within a few hours.

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For general questions unrelated to abuse, please contact our support team.